Edward Williamson
Global Service Desk Supervisor
What I do at JT
I manage the JT Business Service Desk. We support our business customers across the islands as well as national and internationally with many of their systems and circuits
Why JT
JT is often described as a family business with a positive and uplifting atmosphere across the company. There is a wide range of jobs within JT, from customer support, to engineering, finance, stores, IT and many more.
Who am I?
After graduating from university, I joined JT’s 24/7 Service Desk, where I grew alongside a dynamic and evolving team. The experience gave me the confidence to go beyond my comfort zone and opened doors to transformative opportunities that reshaped my professional journey.
Advice for prospective candidates
When applying to JT, emphasize your adaptability, technical curiosity, and commitment to delivering seamless customer experiences. We are communications company so being a good communicator is key.